Delete your account

From the app

It is the quickest. In the Quantinvo app: My account, then, at the very bottom, Delete my account. You are asked to confirm, then the request is sent.

The same path exists on this website, page My account, if you sign in from a computer.

By email

If you no longer have access to the app or your account, write to contact@quantinvo.com from your account’s email address, asking for its deletion. You will get an answer within one month at most.

What is deleted

• Your account and your sign-in credentials.
• Your profile: first name, last name, email address.
• Your link to your company and your stores.
• Your participation in inventories, and pending invitations.
• The token that allowed us to send you notifications.

What is kept, and why

The counts you made are kept, but detached from your identity. They are not personal data that would belong to you: they are the inventory result of the company that entrusted you with the count, and deleting them would falsify its stock. After your account is deleted, these lines no longer say who entered them.

The administration log keeps, for one year, a record of actions taken on accounts — including the deletion of yours. This is a traceability obligation, and it is purged automatically when due.

If you use Quantinvo as part of your job, inventory data belongs to your employer, who is responsible for it: a request about it is passed on to them, and they decide.

Before deleting: get your data back

The Download my data button on the My account page immediately produces a complete, reusable copy of what is attached to your account. Once the deletion is done, it is no longer possible.